Services
Poly-Pac, your design office :
• Assisting architects with the design of their projects,
• Drawing up costings for installers,
• Technical assistance before the worksite (layout plans, detail drawings, calculation notes),
• Assistance during the worksite,
• On-time delivery.
Partner to Architects
Are you looking for information on polycarbonate solutions for your architectural project?
Our experts can help you draw up your specifications.
We put our experience and know-how in translucent architecture at your disposal.
Since 2001, Poly-Pac solutions have enabled many buildings to benefit from quality materials with very high mechanical, thermal, optical and acoustic performance.
Our experts are regularly called on to answer questions about the differentiating features of arcoPlus® products, or to help you choose the solution best suited to your architectural project. They will be delighted to assist you.
Services for architects
• Assistance with design,
• research into solutions best suited to project constraints,
• help with drawing up specifications,
• supply of samples and mock-ups.
Give your imagination free rein with the 21 colours available from Poly-Pac. By choosing from this palette, we’re sure you’ll find the colour you want for your architectural project.
–
Technical support for fitters
Get all the disbursements for polycarbonate systems from the Poly-Pac teams.
For all façade plans sent to us, we can :
• carry out a technical analysis,
• provide you with precise recommendations,
• draw up a cost estimate.
We have an in-house design department, with engineers ready to respond to complex requests such as structural calculations for heavy loads.
You can reach us on +32 GG 52 75 52 from Monday to Friday, 8am to 12pm and 2pm to 6pm.
With you on the ground
When the site starts up, we are on hand to train the fitters in Poly-Pac solutions.
We’ll help you install the first panels, show you how it’s done, and remain on hand to deal with any technical difficulties you may encounter during the works.
Whether it’s your sales representative or the design office, Poly-Pac is at your side to ensure your project runs smoothly.
Do you encounter a problem after delivery? Our teams can help you identify the cause of the problem, find out who’s responsible and provide solutions.
Controlled logistics
Aware of the strategic importance of meeting deadlines in building envelope projects, we have strengthened our supply chain to ensure responsiveness and punctual delivery.
Here’s what we can offer you:
Service rate: over 95%
Average lead time: 7 weeks
By sourcing exclusively from within the European Union, we have optimised our delivery times while improving the traceability and quality of our solutions. Our relationships of trust with our suppliers, based on shared values, enable us to ensure maximum efficiency throughout the supply chain.
Since 2024, our adoption of a new ERP system has enhanced our ability to manage stocks, plan deliveries and track shipments with greater precision. This technological advance enables us to improve our responsiveness and guarantee optimum satisfaction.
- Precise planning
- Local sourcing
- Inventory management
- Optimising transport
- Monitoring and traceability
- Reactivity to unforeseen events
- Transparent communication
To ensure that deadlines are met, we rely on the following key factors:
- Precise planningRigorous management of orders and shipments, facilitated by our new advanced ERP system, enables us to meet agreed deadlines.
- Local sourcing By sourcing exclusively from within the European Union, we minimise the risk of delays associated with customs procedures and logistical uncertainties.
- Stock management We keep meticulous track of stocks to ensure that the materials you need are available when you need them, and to guarantee you the best possible responsiveness.
- Optimised transportOur logistics partners have modern vehicles and are organised to meet the most stringent delivery requirements, with flexible and rapid transport solutions.
- Tracking and tracing Thanks to advanced tracking and tracing systems, we are able to track every shipment in real time, enabling us to detect and resolve any anomalies quickly.
- Reactivity to the unexpected We have put in place procedures to anticipate and manage the unexpected, guaranteeing a rapid and effective response to exceptional situations.
- Transparent communication We maintain constant communication with our customers to keep them informed of the status of their orders and manage urgent requirements, enabling adjustments to be made in real time.
For any urgent request or need, we are ready to provide you with a fast and optimised solution, ensuring the success of your projects.
Do you have a question or a request?
Fill in the form and we’ll get back to you as soon as possible.
We can also be contacted on +33 2 99 52 75 52 (France) – +44 79 48 60 11 67 (UK) from 8am to 12pm and from 2pm to 6pm, Monday to Friday.
